Information Institutions and Organizations
How can colonial information institutions begin to fulfill their obligations to represent Indigenous materials and knowledge in more respectful, informed ways?
Many information institutions in North and South America, Australia, New Zealand, and myriad other regions are deeply steeped in the “colonial tradition.” (This means that they, whether explicitly or implicitly, continue to reflect the value-systems of people who settled upon and staked claim to lands at the expense of the cultures who have lived on those lands since time immemorial.) As such, these institutions, despite their “best intentions,” may still unwittingly perpetuate harms to Indigenous cultures through appropriation, omission, and/or misrepresentation of Indigenous intellectual property and knowledge systems.
One direct way to increase representation of Indigenous knowledge in an information institution is to hire more Indigenous people to the institution. It’s important to recognize that Indigenous staff will not automatically be familiar with everything there is to know about Indigeneity. They should not be treated as all-knowing oracles for the vast expanse of Indigenous knowledge. However, they will likely be attuned to Indigenous concerns with relation to historically colonial institutions in ways that non-Indigenous staff may not immediately recognize. Institutions should stop and listen to Indigenous staff and patrons when they call out inappropriate representations of Indigenous intellectual property, and not drag their feet when those same staff and patrons call them in for discussions to rectify these errors in judgment.
Consulting critical library and archives theory can also help articulate and solidify information institutions’ senses of responsibility to Indigenous knowledge and intellectual property. There is a growing body of work at the conjunction of information studies and Indigenous studies that confronts the gaps between traditional Indigenous knowledge systems and the ways in which information institutions organize, name, and provide access to Indigenous materials. This body of theoretical work suggests that because the information professions inherit the massive store of information and materials as a result of the “colonial project,” they have an obligation to participate fully in Indigenous reconciliation, repatriation, and representation to help mitigate the lasting harms of colonization.
Finally, information institutions should synthesize the input of their Indigenous staff and critical theory readings into actionable strategic plans. Policy writers at information institutions should use critical theory’s broad outlines to identify and address Indigenous concerns specific to their patronage. Some information institutions could also look to existing Indigenous-run institutions as models for Indigenous knowledge organization. Through iteration and imagination, information institutions can use the capital they have inherited to provide “figurative and literal spaces for the work of building, analyzing, and experimenting with Indigenous knowledge organization.”
Content from this module addresses iSchool Graduate Competencies 1.4, 4.1, 5.1, 5.2

